Domain age
18 years
online since 2007
Reviews
1.8K
customer reviews
Monthly visits
938.7K
estimate
Games
15
covered

Summary

ZeusX is a Singapore marketplace where independent sellers list game accounts, currency, items, top-ups and boosting. Payments go to ZeusX first and are released to the seller after delivery, with a 48-hour window to open a dispute.

Good

  • Company named with registration number and Singapore address
  • Payments are held by ZeusX until the order is approved
  • Published dispute process with a 48-hour claim window
  • Support by request form and email

Watch out

  • Seller checks described only as ratings
  • No statement that buying may break game rules or lead to bans
  • No platform-level warranty against account recovery
  • No written refund for bans or removed currency

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

  • Bans or penalties3 reviews · latest 11 Sept 2026
  • Account taken back after purchase2 reviews · latest 20 Sept 2026
  • Scam or fraud claims2 reviews · latest 3 Aug 2026
  • Refund refused or delayed1 review · latest 22 Aug 2026

Reputation

57/100
  • Customer review rating

    Rating from Trustpilot reviews, weighted by volume source

    48
  • Serious complaints, last 90 days

    About 10.5% of reviews report a serious problem source

    50
  • Answers negative reviews

    Answered 100% of 93 negative reviews, avg 1.6 days source

    100

Transparency

84/100
  • Honest risk disclosure

    No honest risk disclosure found in the site's terms, policies or help pages

    20
  • Company and jurisdiction

    ZEUSX Pte. Ltd., company registration number 201920613E, 531A Upper Cross Street, #04-95, Hong Lim Complex, Singapore 051531. source

    “provided by ZEUSX Pte. Ltd. (Company Registration No: 201920613E), located at 531A Upper Cross Street, #04-95, Hong Lim Complex, Singapore 051531.”
    100
  • Ways to reach them

    Support can be reached through an on-site request form or by email at support@zeusx.com. source

    “You can either submit a quick request form on the bottom-right (recommended), or drop us an email for any general enquiries.”
    100

Buyer protection

80/100
  • Escrow until delivery

    Buyers pay ZeusX rather than the seller, and the payment is released to the seller only after approval; buyers can dispute within 48 hours of delivery, which pauses the 2-day auto-completion. source

    “Payments are not directly made to the sellers, but to ZeusX first, only upon ZeusX's approval does the payment goes to the seller.”
    100
  • Seller verification

    Sellers have visible ratings; the site's 'verified sellers' claims are not backed by a described ID check. source

    “Trusted sellers on ZeusX provide clear task descriptions, visible ratings, manual service options, and direct communication before execution.”
    50
  • Dispute handling

    The ZeusX Guarantee describes a dispute process: buyers have 48 hours after delivery to open a claim, and claims can be rejected if the buyer does not respond within 7 days. source

    “The Buyer has 48 hours from the time that the item is marked as Delivered to submit a dispute under ZeusX Guarantee If we do not receive any requested information/response within 7 days from the Buyer, the claim can be rejected”
    100
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