Trust Score

Mixed

Domain age
12 years
online since 2014
Reviews
50.2K
customer reviews
Monthly visits
1.5M
estimate
Games
7
covered

Summary

Digital marketplace where independent merchants sell game keys, DLCs, top-ups and gift cards; support is available by email and tickets.

Good

  • Support by email and ticket system
  • Address in Malta published in the footer

Watch out

  • No legal company name or registration number shown on the pages read

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

  • Scam or fraud claims7 reviews · latest 1 Oct 2026
  • Refund refused or delayed3 reviews · latest 30 Sept 2026
  • Paid but not delivered3 reviews · latest 28 Sept 2026

Reputation

61/100
  • Customer review rating

    Rating from Trustpilot reviews, weighted by volume source

    56
  • Serious complaints, last 90 days

    About 10.8% of reviews report a serious problem source

    48
  • Answers negative reviews

    Answered 100% of 1,206 negative reviews, avg 0.1 days source

    100

Transparency

63/100
  • Company and jurisdiction

    The footer names GAMIVO with an address in Sliema, Malta; no full legal entity name or registration number is shown. source

    “GAMIVO. All Rights Reserved. 99 Dingli Street, SLM 1905 Sliema, Malta”
    50
  • Ways to reach them

    Support is reachable by email and through a ticket system in the account area. source

    “You can contact us regarding any inquiries at supportcenter@gamivo.com Alternatively, please go to: https://www.gamivo.com/account/support and click "Create New Ticket".”
    100
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