Gamesplanet

Summary

Authorized retailer of PC game keys for Steam and other platforms, buying keys directly from publishers; defective games are repaired, replaced or refunded.

• Customer review rating

  Rating from Trustpilot reviews, weighted by volume source

  83

• Serious complaints, last 90 days

  About 5.5% of reviews report a serious problem source

  76

• Company and jurisdiction

  Operated by Metaboli, a French company registered in Paris under number B 438 915 415; no street address shown. source

  “The Service is operated by Metaboli (hereinafter the "Distributor"), a limited French company registered in Paris under the number B 438 915 415.”

  70

• Ways to reach them

  Customer support by email. source

  “our customer support team by email: [email protected] . Company Information”

  60

• Authorized reseller

  Official licensed reseller since 2006; all keys come directly from the publisher. source

  “Our service is legal - all of our keys come directly from the Publisher .”

  100

• Invalid or revoked key policy

  Defective or non-working games are repaired, replaced or refunded under the guarantee of conformity. source

  “if the game purchased on Gamesplanet turns out to be defective, does not work or does not correspond to its description on our site, Gamesplanet is required to repair, replace or reimburse it, in whole or in part.”

  100