Domain age
11 years
online since 2015
Reviews
9.2K
customer reviews
Monthly visits
6.2M
estimate
Games
1
covered

Summary

CS2 skin trade bot and marketplace where Market sale proceeds can be cashed out to a bank card after KYC (minimum 10 USD). Accounts inactive for two years are charged 1 USD a month from a positive balance.

Good

  • Two operating companies named with addresses and registration numbers
  • 24/7 live chat and email support
  • No CS.MONEY commission on Market Balance withdrawals
  • Trade Balance topped up when a Steam trade is reversed

Watch out

  • Inactivity fee of 1 USD a month drains idle balances
  • Minimum withdrawal of 10 USD
  • Reversal compensation amount set at the site's discretion

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

  • Scam or fraud claims5 reviews · latest 21 Sept 2026
  • Bans or penalties2 reviews · latest 3 Sept 2026
  • Refund refused or delayed1 review · latest 29 Jul 2026

Reputation

92/100
  • Customer review rating

    Rating from Trustpilot reviews, weighted by volume source

    88
  • Serious complaints, last 90 days

    About 2.2% of reviews report a serious problem source

    94
  • Answers negative reviews

    Answered 100% of 143 negative reviews, avg 0.2 days source

    100

Transparency

100/100
  • Company and jurisdiction

    CS Virtual Trade Ltd., Cyprus, registration number HE 389299, Limassol; and G2G Marketplace Limited, Hong Kong, registration number 3064044. source

    “a Cyprus private limited company, registration number HE 389299, has its registered address and principal place of business at 705 Spyrou Araouzou & Koumantarias, Fayza House, 3036, Limassol, Cyprus”
    100
  • Ways to reach them

    24/7 live support chat on the platform, plus support by email (support@cs.money). source

    “17.7. Support. We provide 24/7 live support via the online chat located in the bottom-right corner of the Platform.”
    100

Buyer protection

60/100
  • Trade reversal protection

    If a Steam trade is reversed in Trade mode, CS.MONEY tops up the user's Trade Balance, with the amount set at its discretion; reversed Market amounts are held for the reversal period. source

    “In this case, CS.MONEY will top-up your CS.MONEY Trade Balance for the reverted amount.”
    50
  • Withdrawal terms

    Market Balance can be withdrawn to a bank card after KYC with no CS.MONEY commission (payment provider fees apply), a 10 USD minimum and processing typically within 24 hours, up to 7 business days. source

    “CS.MONEY does not charge its own commission for the deposit and withdrawal from your Market Balance. However, you bear the commission of the payment service providers for payment processing.”
    70
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